All systems operational

Order delivery notifications traffic has been re-routed to another server due to an outage with our hosting provider, some features may not work as expected. If this is the case, please contact our support for assistance.

Homepage
100% uptime
30 days ago
Today
Dashboard
100% uptime
30 days ago
Today
Builder
100% uptime
30 days ago
Today
Checkout
99.962% uptime
30 days ago
Today
Merchants
99.881% uptime
30 days ago
Today
API
99.994% uptime
30 days ago
Today
Storefront API
99.911% uptime
30 days ago
Today
Delivery
99.994% uptime
30 days ago
Today
Notifications
99.980% uptime
30 days ago
Today
Self-custody
99.996% uptime
30 days ago
Today

Previous incidents

Jul 13, 2026

Checkout, Storefront API, and 2 other services are down

Resolved

Resolved Jul 13, 2026 at 6:13pm UTC

Merchants recovered.

12 previous updates
Jul 12, 2026

Checkout, Delivery, and 2 other services are down

Resolved

Resolved Jul 12, 2026 at 1:09pm UTC

Merchants recovered.

56 previous updates
Jul 10, 2026

API, Merchants, and 1 other service are down

Resolved

Resolved Jul 10, 2026 at 1:16pm UTC

Merchants recovered.

5 previous updates
Jul 09, 2026

API, Merchants, and 1 other service are down

Resolved

Resolved Jul 9, 2026 at 7:39pm UTC

Notifications recovered.

9 previous updates

Delays and outage in order delivery

Resolved

Resolved Jul 9, 2026 at 9:09am UTC

We've re-routed order delivery to another server, which should resolve the issue entirely whilst our hosting provider fixes the issue on the existing server.

Orders will begin delivering in a timely manner again, some may take longer to deliver while the payment provider involved retries payment notifications.

Sorry for the inconvenience caused by this.

2 previous updates
Previous updates