Previous incidents
Checkout, Storefront API, and 2 other services are down
Resolved Jul 13, 2026 at 6:13pm UTC
Merchants recovered.
12 previous updates
Checkout, Delivery, and 2 other services are down
Resolved Jul 12, 2026 at 1:09pm UTC
Merchants recovered.
56 previous updates
API, Merchants, and 1 other service are down
Resolved Jul 10, 2026 at 1:16pm UTC
Merchants recovered.
5 previous updates
API, Merchants, and 1 other service are down
Resolved Jul 9, 2026 at 7:39pm UTC
Notifications recovered.
9 previous updates
Delays and outage in order delivery
Resolved Jul 9, 2026 at 9:09am UTC
We've re-routed order delivery to another server, which should resolve the issue entirely whilst our hosting provider fixes the issue on the existing server.
Orders will begin delivering in a timely manner again, some may take longer to deliver while the payment provider involved retries payment notifications.
Sorry for the inconvenience caused by this.
2 previous updates
Merchants is down
Resolved May 16, 2026 at 10:14pm UTC
Merchants recovered.
1 previous update