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Résolu

Delays and outage in order delivery

09 Juil 2026 à 05:43 UTC
Services affectés
Delivery

Résolu
09 Juil 2026 à 09:09 UTC

We've re-routed order delivery to another server, which should resolve the issue entirely whilst our hosting provider fixes the issue on the existing server.

Orders will begin delivering in a timely manner again, some may take longer to deliver while the payment provider involved retries payment notifications.

Sorry for the inconvenience caused by this.

Mis à jour
09 Juil 2026 à 08:43 UTC

Our hosting provider is reporting the issue is resolved, however we are still seeing problems on our end, therefore we are deploying a fix to re-route traffic to a healthy server.

We apologize for the inconvenience.

Créé
09 Juil 2026 à 05:43 UTC

Due to an issue at our hosting service provider, the system handling order delivery is experiencing issues.

Due to this, some orders may see delays in delivery.

"Due to a current error, the cloud node (105286) and the cloud servers on it are not accessible."