Previous incidents

August 2026
Aug 24, 2026
1 incident

Merchants is down

Resolved

Resolved Aug 24, 2026 at 4:42pm UTC

Merchants recovered.

1 previous update
Aug 23, 2026
1 incident

Delivery and Merchants are down

Resolved

Resolved Aug 23, 2026 at 6:42am UTC

Delivery recovered.

5 previous updates
Aug 22, 2026
1 incident

Merchants is down

Resolved

Resolved Aug 22, 2026 at 10:27pm UTC

Merchants recovered.

1 previous update
Aug 17, 2026
1 incident

Storefront degraded availability

Resolved

Resolved Aug 17, 2026 at 11:40am UTC

We've rotated the key and services are restored, sorry for the inconvenience.

1 previous update
July 2026
Jul 09, 2026
1 incident

Delays and outage in order delivery

Resolved

Resolved Jul 9, 2026 at 9:09am UTC

We've re-routed order delivery to another server, which should resolve the issue entirely whilst our hosting provider fixes the issue on the existing server.

Orders will begin delivering in a timely manner again, some may take longer to deliver while the payment provider involved retries payment notifications.

Sorry for the inconvenience caused by this.

2 previous updates
June 2026
No incidents reported