Incidents | Komerza Incidents reported on status page for Komerza https://status.komerza.com/en-1 https://d1lppblt9t2x15.cloudfront.net/logos/36caec5ddfb09f8e6ae4cf791711a42d.png Incidents | Komerza https://status.komerza.com/en-1 en Delivery is down https://status.komerza.com/en-1/incident/1038916 Sat, 29 Aug 2026 04:39:38 -0000 https://status.komerza.com/en-1/incident/1038916#efbd22c9ac2ae2a1efa841ed2a31ac6d94630ac3901b9887277deb413bc81234 Delivery recovered. Delivery is down https://status.komerza.com/en-1/incident/1038916 Sat, 29 Aug 2026 04:36:53 -0000 https://status.komerza.com/en-1/incident/1038916#670d8ade99cc4f84cb7d845822e4257807aa8f7e7a63ee3d2cc737648a4466ee Delivery went down. API is down https://status.komerza.com/en-1/incident/1035021 Thu, 27 Aug 2026 00:29:25 -0000 https://status.komerza.com/en-1/incident/1035021#48d30356ca6c55f4b1535379dd47b13c55f7bb2870db12914773075afaaf6701 API recovered. API is down https://status.komerza.com/en-1/incident/1035021 Thu, 27 Aug 2026 00:17:53 -0000 https://status.komerza.com/en-1/incident/1035021#16e7336a5188f5b65c3b5f91c8d00949512360cc5d064af60023e775fac6016b API went down. API, Delivery, and 1 other service are down https://status.komerza.com/en-1/incident/1034859 Wed, 26 Aug 2026 22:33:50 -0000 https://status.komerza.com/en-1/incident/1034859#7e6bf766de4eab480a094643de1ed5b082d2e24de68e51373860c90ee95af3fc API recovered. API, Delivery, and 1 other service are down https://status.komerza.com/en-1/incident/1034859 Wed, 26 Aug 2026 22:31:04 -0000 https://status.komerza.com/en-1/incident/1034859#41577f3c036e669cc457f3d6e4f95eb1f93b11071dbfefde468a4fee7846e3b8 API went down. API, Delivery, and 1 other service are down https://status.komerza.com/en-1/incident/1034859 Wed, 26 Aug 2026 22:30:33 -0000 https://status.komerza.com/en-1/incident/1034859#9fc5513fb3af735f857b836a842aae33f0123b14f379e510ee7064662f0bc603 Delivery recovered. API, Delivery, and 1 other service are down https://status.komerza.com/en-1/incident/1034859 Wed, 26 Aug 2026 22:27:51 -0000 https://status.komerza.com/en-1/incident/1034859#5d46084d70bf8483b9e92b017c62a6b03f005c37fa636b50f00ae0995ce2e28e Delivery went down and Notifications recovered. API, Delivery, and 1 other service are down https://status.komerza.com/en-1/incident/1034859 Wed, 26 Aug 2026 22:03:25 -0000 https://status.komerza.com/en-1/incident/1034859#a26bc31eb85932de643973f80808c034c6495e654f0643dbaf93561187dd6913 Notifications went down. API, Delivery, and 1 other service are down https://status.komerza.com/en-1/incident/1034859 Wed, 26 Aug 2026 21:50:10 -0000 https://status.komerza.com/en-1/incident/1034859#b9d9999e350de35e88d698e643648eae8c7b649a170e82190e96d403f363c861 Notifications recovered. API, Delivery, and 1 other service are down https://status.komerza.com/en-1/incident/1034859 Wed, 26 Aug 2026 21:48:06 -0000 https://status.komerza.com/en-1/incident/1034859#97c1e80ed8410054c00fcc59506b6e00e4893b901b46cf5a00d46ec7ce9d49df Notifications went down. Merchants is down https://status.komerza.com/en-1/incident/1031028 Mon, 24 Aug 2026 16:42:29 -0000 https://status.komerza.com/en-1/incident/1031028#8be7b768f87b7b1c4028a070f28423992e31937d016b452c30730a72d146693b Merchants recovered. Merchants is down https://status.komerza.com/en-1/incident/1031028 Mon, 24 Aug 2026 16:31:14 -0000 https://status.komerza.com/en-1/incident/1031028#bca1b20ac19ee7aa78662d1327b4f65d196c2b2f4001c5fbae1bae087768f820 Merchants went down. Delivery and Merchants are down https://status.komerza.com/en-1/incident/1028579 Sun, 23 Aug 2026 06:42:33 -0000 https://status.komerza.com/en-1/incident/1028579#eb2f43beb9a41972562329b7f3589ec8ee4e362f8697157cc0a839aef75a7090 Delivery recovered. Delivery and Merchants are down https://status.komerza.com/en-1/incident/1028579 Sun, 23 Aug 2026 06:40:06 -0000 https://status.komerza.com/en-1/incident/1028579#5092bb1f5440e961c6ee96ea9e3cf9eb0ad9805c28350ce303d1dbefb140eeef Delivery went down. Delivery and Merchants are down https://status.komerza.com/en-1/incident/1028579 Sun, 23 Aug 2026 06:25:44 -0000 https://status.komerza.com/en-1/incident/1028579#94a140f82ffc5e5f0aef87006acbefa97bb7875cf1e1d77db635465d12f2fcca Merchants recovered. Delivery and Merchants are down https://status.komerza.com/en-1/incident/1028579 Sun, 23 Aug 2026 06:22:54 -0000 https://status.komerza.com/en-1/incident/1028579#494fda8a8818bc7684582dbdadd1f8826e4cffecedf5895f10377cfa4f2b6e32 Merchants went down. Delivery and Merchants are down https://status.komerza.com/en-1/incident/1028579 Sun, 23 Aug 2026 06:20:17 -0000 https://status.komerza.com/en-1/incident/1028579#d3da6a010242d5f22b87fa61e06cb841c386afaafbdd0407b018a8ce2dc60529 Merchants recovered. Delivery and Merchants are down https://status.komerza.com/en-1/incident/1028579 Sun, 23 Aug 2026 06:18:05 -0000 https://status.komerza.com/en-1/incident/1028579#3d032f955057f4e280c72d9c5e7913ff2cfc49868f2497cb32a92cee5cda545e Merchants went down. Merchants is down https://status.komerza.com/en-1/incident/1028035 Sat, 22 Aug 2026 22:27:46 -0000 https://status.komerza.com/en-1/incident/1028035#f7ba8db967945f0f0d280162724832d25dbcfffe02edbe64578eaa133cf2e992 Merchants recovered. Merchants is down https://status.komerza.com/en-1/incident/1028035 Sat, 22 Aug 2026 22:25:43 -0000 https://status.komerza.com/en-1/incident/1028035#d8b17503aa590bcc6127ea3842088efbc0e979e90b517a3fb40b818a0946ec01 Merchants went down. Storefront degraded availability https://status.komerza.com/en-1/incident/1017223 Mon, 17 Aug 2026 11:40:00 -0000 https://status.komerza.com/en-1/incident/1017223#713fa5fa25aff65209f94e7ef3828773aa5006de48985fbc36a43d88013e8787 We've rotated the key and services are restored, sorry for the inconvenience. Storefront degraded availability https://status.komerza.com/en-1/incident/1017223 Mon, 17 Aug 2026 11:37:00 -0000 https://status.komerza.com/en-1/incident/1017223#4c0a1a9e55174acc4acff1f23f2567fe844f3882953be26e6023d6ab1d1ca952 We've identified an issue with the services associated with hosting storefronts, a management agent key has expired and requires renewal, we are working on the issue and expect the service to be healthy in a matter of minutes. Delays and outage in order delivery https://status.komerza.com/en-1/incident/947801 Thu, 09 Jul 2026 09:09:00 -0000 https://status.komerza.com/en-1/incident/947801#879fa07a6f2eb6bb11aafbb21781ebb1a05341325fe442342fc5b1a6610aa128 We've re-routed order delivery to another server, which should resolve the issue entirely whilst our hosting provider fixes the issue on the existing server. Orders will begin delivering in a timely manner again, some may take longer to deliver while the payment provider involved retries payment notifications. Sorry for the inconvenience caused by this. Delays and outage in order delivery https://status.komerza.com/en-1/incident/947801 Thu, 09 Jul 2026 08:43:00 -0000 https://status.komerza.com/en-1/incident/947801#f3dbfeb221157f15dbabf67a6e72d040142727709445de11a3120d2124e0d045 Our hosting provider is reporting the issue is resolved, however we are still seeing problems on our end, therefore we are deploying a fix to re-route traffic to a healthy server. We apologize for the inconvenience. Delays and outage in order delivery https://status.komerza.com/en-1/incident/947801 Thu, 09 Jul 2026 05:43:00 -0000 https://status.komerza.com/en-1/incident/947801#0f8523c756154a084ca4142ce51be3b7bde6551ac42edc420ce72ba3a281527a Due to an issue at our hosting service provider, the system handling order delivery is experiencing issues. Due to this, some orders may see delays in delivery. "Due to a current error, the cloud node (105286) and the cloud servers on it are not accessible." Infrastructure maintenance https://status.komerza.com/en-1/incident/906561 Wed, 27 May 2026 19:30:53 -0000 https://status.komerza.com/en-1/incident/906561#80652917654cb3cf48f52e099e9b8f0c2f2994db33b1ffb751b4b0e83539bc2e Our infrastructure will temporarily be down for maintenance, this is to ensure the stable and continued operation of the platform. Routine system maintenance https://status.komerza.com/en-1/incident/897908 Sun, 17 May 2026 10:04:00 -0000 https://status.komerza.com/en-1/incident/897908#6f610cc36c3a26741a6bec2055ecf2aaa3a7d3fe83930a5924b1c32aaaa75921 Maintenance completed Routine system maintenance https://status.komerza.com/en-1/incident/897908 Sun, 17 May 2026 10:03:00 -0000 https://status.komerza.com/en-1/incident/897908#9caf5903083a13eb1d090404fb4fe3aa0814843d0250b20f7f8c06d2819ad5e5 Every Sunday at **06:00 UTC**, we apply **security patches and infrastructure updates** across Komerza systems. Checkout and storefronts remain fully operational throughout. Other services, including the API, may be briefly unavailable for **up to 1 minute.** Merchants is down https://status.komerza.com/en-1/incident/897604 Sat, 16 May 2026 22:14:16 -0000 https://status.komerza.com/en-1/incident/897604#13f5e21e5b96d88d032781661e79eaaf5f3341b02b454a67a3a05d3c1f75b757 Merchants recovered. Merchants is down https://status.komerza.com/en-1/incident/897604 Sat, 16 May 2026 22:11:44 -0000 https://status.komerza.com/en-1/incident/897604#5196a9c25301828dc4e5d3dfa6fb5d4b863e0e904e1d471d54854a5028197a0d Merchants went down.